Romantik Seehotel Sonne - Kusnacht

Friendly and efficient staff, very good food, cleanliness, design, comfortable room, location, "sense of tradition"

The windows of the room overlooked Seestrasse with its traffic noise.Some noise also came from the parking lot.

Location was good ... I have stayed there 4 times before

1- After 36hours of flying from New Zealand ... and coming 3 hours before check in time and being told room wold not be ready until 2 pm which was guaranteed check in time (which was understood) ... we waited with baby after 2 all the way till 3pm when we went into the room with the maid still working, and drinking glasses she 'cleaned' with the washcloth from the sink. The male 'desk attendant' failed to have the housekeeping even consider doing our room for the proper check in time and was arrogant and could be found for 1-2 hours looking only at his computer screen (not even typing) in the back of the front desk area. Also a large metal sculpture protruded 20cm from the wall right next to the elevator and as my wife got out of the elevator while another guest rushed into the elevator she was forces aside by the other guest and cut her scalp open and was bleeding from the sculpture. The hotel staff could see from the desk (next to elevator) and did not even offer a bandage. The shower head was broken. The housekeeping put one tiny soap in the room and did not change it for 3 days. And the hotel was 500usd per night! The manager offered me a 100chf dinner coupon to make up for the trouble (in the future).

Excellent location on the shore of Lake Zurich within walking distance of the train station and local restaurants. Comfortable rooms and excellent breakfast buffet. The casual restaurant which we ate in twice was very good and reasonably priced for Zurich. The workout room, steam bath and sauna were small but lovely and much a appreciated ammenity after a long day ice skating or sledding with our grandson!

Noise from a party on our last night than went into the wee hours. The only such disturbance over our stay. Also the smoking that was allowed in the bar - for a nationality that seems health conscience, the indoor smoking rules are puzzling.

incredible location, incredible building, incredible atmosphere

As we arrived, we were greeted by a very friendly staff at the reception who showed us around. We very much liked the spa where we were alone. We also liked the breakfast in a room with a view of the lake

For people with euro's or dollars all swiss hotels and restaurants are too expensive. It has of cours nothing to do with the hotels themselves and only with the exchange rate, but it gives un uncomfortable feeling to pay double the price for equal food or room than in another country. On the other hand all the hotels we visited in Switserland are well managed, everything is clean and friendly, and the location is mostly fantastic. Hotel Sonne has all of that.

I liked the feeling of luxury and ease, the historic setting and the location beside the ferry dock. The staff was competent and well-trained.

I think internet access should be gratis rather than 8chf for 24 hours because the rates were steep. My ground floor street side room was very noisy due to traffic, and the staff would not consider a change.

The ambience in the restraunt was very nice.

The bedroom was too small and it was very noisy.

It was inkredible to sleep,because viue was on the cars,it was so noise.

Comfort, location, and the professional, helpful staff.

The hotel was wonderful, very clean, and well designed. I like the prosecco served upon arrival, and the complimentary jar of jam when we left. Beautiful rooms, and beautiful lake surroundings. Also, ferry to Zurich is right there.

Unfortunately, since we had been flying for 36 hours prior to arrival, we had overslept and missed breakfast by 15 minutes. When my husband went down to see if there was food left he was rudely took he was too late. Also, we had eaten dinner at the hotel restaurant the night before. Dinner was way over priced and food was terrible.

Great view from the room, friendly staff that went out of their way to make the stay special.

Room was too warm Bath tub was dirty in the corners

Very nice disigin and location near the lake Good food Good view

A bit expensive

Excellent location; very nice and well decorated room; excellent breakfast

Limited parking spaces